At dps247, protecting the personal data of every player in Bangladesh is a fundamental obligation — not an afterthought. This Privacy Policy explains in clear, formal terms what data we collect, why we collect it, how we use and protect it, and what rights you hold as a dps247 account holder.
Before reading the full policy text, these six commitments summarise how dps247 handles your personal data — transparently, securely, and with full respect for your privacy rights.
Every connection between your device and the dps247 platform is protected by industry-standard SSL/TLS encryption. Your login credentials, payment details, and personal information are encrypted in transit at all times.
dps247 collects only the personal data that is strictly necessary to operate the platform, process BDT transactions, verify your identity, and fulfil our responsible gaming obligations. We do not collect data speculatively.
dps247 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is shared only with trusted service providers who are contractually bound to protect it.
Every dps247 player has the right to access, correct, and request deletion of their personal data. You can exercise these rights at any time by contacting the dps247 support team at [email protected].
Personal data held by dps247 is stored on secure, access-controlled servers with automated threat monitoring. Access to player data is restricted to authorised dps247 personnel on a strict need-to-know basis.
This Privacy Policy is written in plain, clear English. dps247 will notify registered players of any material changes to this policy via email before those changes take effect, giving you time to review updates.
Important Notice: This Privacy Policy ("Policy") describes how dps247 ("the Company", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "the Player") who access or use the dps247 platform at dps247.app. By registering an account or using the dps247 platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. This Policy should be read together with the dps247 Terms & Conditions.
dps247 is Bangladesh's premier online casino and sports betting platform, accessible at dps247.app. We are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy has been prepared to ensure full transparency regarding our data practices and to inform you of the rights available to you as a dps247 player.
This Policy applies to all personal data collected through the dps247 platform, including data provided during account registration, identity verification, payment processing, customer support interactions, and general use of the platform's gaming and betting services.
We encourage all players to read this Policy carefully and in its entirety. If you have any questions about how dps247 handles your personal data, please contact our support team at [email protected] at any time.
2.1 Identity. For the purposes of this Privacy Policy, the data controller responsible for your personal data is dps247, the operator of the dps247 platform at dps247.app. As data controller, dps247 determines the purposes for which and the manner in which your personal data is processed.
2.2 Contact. All data-related enquiries, access requests, correction requests, and deletion requests should be directed to the dps247 data team via email at [email protected]. Please include "Data Privacy Request" in the subject line of your email to ensure prompt handling.
dps247 collects personal data in several categories, depending on your interactions with the platform. The table below summarises the categories of data collected and the context in which each is gathered:
| Data Category | Specific Data Points | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, national ID or passport number | Registration, KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration, account management |
| Financial Data | bKash / Nagad / Rocket / Upay account references, transaction amounts, deposit and withdrawal history | Payment processing |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Automatic collection during platform use |
| Gaming Activity Data | Games played, bets placed, wager amounts, win/loss records, bonus usage | Platform gameplay and betting activity |
| Communication Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Verification Documents | Copies of national ID card, passport, driving licence, utility bills | KYC / identity verification process |
dps247 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion or support request.
dps247 uses the personal data it collects for the following purposes:
dps247 processes your personal data on the following legal bases:
6.1 Service Providers. dps247 shares personal data with a limited number of trusted third-party service providers who process data on our behalf and under our instruction. These include payment processing partners (bKash, Nagad, Rocket, Upay, and banking partners), identity verification service providers, and cloud infrastructure providers. All such providers are contractually required to maintain the confidentiality and security of your data.
6.2 Game Providers. When you play games on the dps247 platform, certain technical and gameplay data (such as your session identifier and bet history) may be processed by the relevant Game Provider (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) to deliver the game service. Game Providers process this data under their own privacy policies and data processing agreements with dps247.
6.3 Law Enforcement. dps247 may disclose personal data to law enforcement authorities, regulatory bodies, or courts when required to do so by law, or when dps247 reasonably believes that disclosure is necessary to protect the rights, property, or safety of the Company, its players, or the public.
6.4 No Sale of Data. dps247 does not sell, rent, or otherwise transfer your personal data to any third party for their own marketing or commercial purposes. Any data sharing is strictly limited to the purposes described in this Policy.
Payment Data: When you conduct transactions via bKash, Nagad, Rocket, or other Approved Payment Methods, those transactions are processed by the respective payment provider under their own privacy and security policies. dps247 does not store full payment account credentials on its own servers.
7.1 Use of Cookies. The dps247 platform uses cookies and similar tracking technologies to operate and improve the platform experience. Cookies are small text files placed on your device when you visit dps247.app. They enable essential platform functions such as maintaining your login session, remembering your preferences, and ensuring platform security.
7.2 Types of Cookies. dps247 uses the following categories of cookies:
7.3 Cookie Management. You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to access and use certain features of the dps247 platform.
8.1 Retention Periods. dps247 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
8.2 Deletion. Upon expiry of the applicable retention period, dps247 will securely delete or anonymise your personal data in accordance with our internal data lifecycle management procedures.
9.1 Security Measures. dps247 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
9.2 Data Breach Response. In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, dps247 will take prompt remedial action and will notify affected players without undue delay, providing clear information about the nature of the breach and the steps taken in response.
While dps247 employs robust security measures, no method of electronic data transmission over the internet is entirely immune to risk. Players are encouraged to use strong, unique passwords for their dps247 accounts and to report any suspected unauthorised access immediately to [email protected].
As a dps247 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact the dps247 support team at [email protected] with the subject line "Data Privacy Request".
dps247 will respond to all verified data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request to ensure the security of your account.
11.1 Age Restriction. The dps247 platform is strictly for adults aged 18 years and above. dps247 does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register an account or use the dps247 platform.
11.2 Underage Detection. dps247 employs age verification procedures during account registration and KYC review. If dps247 discovers or has reasonable grounds to believe that a registered account belongs to a person under 18, that account will be closed immediately and any associated personal data will be securely deleted to the extent permitted by applicable legal obligations.
11.3 Parental Awareness. If you are a parent or guardian and believe that a minor in your care has registered a dps247 account or provided personal data to dps247 without your consent, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
12.1 Cross-Border Processing. The dps247 platform serves players based in Bangladesh. However, some of our trusted service providers and game technology partners — including Game Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may process data in locations outside Bangladesh.
12.2 Safeguards. Where personal data is transferred internationally, dps247 ensures that appropriate safeguards are in place to protect the security and confidentiality of your data. These safeguards include data processing agreements with contractual data protection obligations and the application of technical security measures equivalent to those applied within Bangladesh.
12.3 Payment Partners. International payment card transactions processed via Visa and Mastercard are subject to the security standards and data practices of those payment networks, which maintain their own internationally recognised security certifications.
13.1 Right to Update. dps247 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The "Last Updated" date at the top of this page will be revised with each update.
13.2 Notification of Material Changes. Where changes to this Policy are material — such as changes to the categories of data we collect, the purposes for which we use data, or your rights as a data subject — dps247 will notify registered players via email prior to those changes taking effect. We recommend that you check this page periodically to stay informed of the current version.
13.3 Continued Use. Your continued use of the dps247 platform following the effective date of any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you should discontinue use of the platform and contact the dps247 support team to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which dps247 processes your personal data, please contact the dps247 data support team using the details below. Our team operates 24 hours a day, 7 days a week in Bangladesh Standard Time (BST, UTC+6).
Contact details listed above are for informational reference only. Email addresses and phone numbers on this page are displayed as plain text and are not clickable links. Please use your device's native email or messaging application to make contact with the dps247 support team.
Now that you understand how dps247 protects your personal data, discover everything our platform has to offer — from live cricket betting and premium slots to our full casino experience, all in BDT.
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