At dps247, we believe that gambling should always be a source of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme provides every player in Bangladesh with the tools, knowledge, and support needed to stay in control at all times.
dps247 gives every registered player direct access to a full suite of responsible gaming tools. These features are built into your account and can be activated at any time — no questions asked.
Set a daily, weekly, or monthly BDT deposit cap on your dps247 account. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling period.
Define a maximum gaming session duration on dps247. When your session time is reached, you will receive a clear on-screen notification and your session will end automatically. This helps prevent extended, unplanned gambling beyond your intended time.
Take a structured break from dps247 by activating a time-out of 24 hours, 48 hours, one week, or one month. During a time-out, you cannot log in or place bets. Time-outs are ideal if you feel you need a short break to regain perspective without committing to a full self-exclusion.
If you feel that gambling is negatively affecting your life, you can request a full self-exclusion from dps247. Self-exclusion locks your account for a minimum period of six months, during which no access, deposits, or betting activity is permitted. Contact support to activate this immediately.
Enable on-screen reality check notifications that appear at regular intervals during your gaming sessions on dps247. Each notification shows your current session duration and net win or loss, giving you a factual snapshot to help you make an informed decision about whether to continue playing.
You may request an immediate account lock at any time by contacting the dps247 support team via email or WhatsApp. An account lock suspends all access to your dps247 account instantly, without any waiting period, giving you the fastest possible intervention when you need it most.
If you are a parent or guardian and suspect a minor has access to a dps247 account, contact [email protected] immediately. We will act without delay.
Gambling is meant to be an enjoyable, recreational activity. However, for some individuals it can develop into a habit that causes real harm. dps247 encourages every player to regularly self-assess their gambling behaviour. The following warning signs may indicate that gambling is becoming a problem:
Spending more money on gambling than you can afford to lose, or exceeding the budget you set for yourself.
Chasing losses — continuing to gamble after losing in an attempt to win your money back.
Gambling for longer periods than you planned or finding it difficult to stop once you have started.
Neglecting work, family responsibilities, or personal health because of time spent gambling.
Borrowing money, selling possessions, or taking loans to fund gambling activity.
Feeling anxious, irritable, or restless when trying to reduce or stop gambling.
Concealing the extent of your gambling activity from family members or close friends.
Using gambling as a way to cope with stress, depression, loneliness, or other emotional difficulties.
If you recognise any of these signs in your own behaviour, please stop playing immediately and contact the dps247 support team at [email protected] or +880 1700 000 247. Our team is available 24/7 and will assist you in activating the appropriate responsible gaming tools, including self-exclusion, without any judgment.
dps247 strongly recommends that every player sets a personal deposit limit before beginning to play. Deposit limits are one of the most effective tools for keeping your gambling within a budget you are comfortable with. The table below shows the available limit types and how each one works.
How to set limits: Log in to your dps247 account and navigate to the Responsible Gaming section within your account settings, or contact the dps247 support team at [email protected] and our team will apply your chosen limits immediately on your behalf.
Self-exclusion is the most comprehensive responsible gaming tool available on dps247. It is designed for players who feel that gambling has begun to have a negative impact on their daily life and who need a structured, enforced break from the platform. The process is straightforward and our support team is ready to help you at any hour.
dps247 is committed to maintaining a platform where responsible gaming is not just a policy statement — it is an active, ongoing commitment backed by real tools and a genuinely supportive team. Every member of the dps247 support team is trained to respond to responsible gaming concerns with sensitivity, discretion, and urgency.
If you are ever uncertain about your gambling habits, even mildly, we encourage you to reach out. There is absolutely no stigma in asking for help or in using any of the tools described on this page. Taking early action is always better than waiting until a problem becomes serious.
The dps247 responsible gaming team treats all player communications with complete confidentiality. Your account status and personal details will never be shared with third parties in connection with a responsible gaming enquiry.
If you are concerned about your gambling or the gambling habits of someone you know, the dps247 support team is available around the clock. Reach out using any of the channels below — all responsible gaming enquiries are treated as a priority.
Send your responsible gaming request to our dedicated support team. We aim to respond to all urgent responsible gaming emails within one hour.
Plain text only — not a clickable link
For immediate assistance, contact the dps247 support team via WhatsApp. Available 24/7 in Bangladesh Standard Time for all responsible gaming concerns.
Plain text only — not a clickable link
The dps247 responsible gaming and customer support team operates every day of the year, including public holidays such as Eid and Pohela Boishakh.
No appointment needed
Reminder: All contact details on this page are displayed as plain text for informational purposes and are not clickable links. Please use your device's native email or messaging application to make contact with the dps247 support team. dps247 does not use mailto: or tel: links anywhere on this platform.
When you are ready to enjoy dps247 responsibly, explore our full range of casino games, cricket betting markets, and premium slots — all designed for adults aged 18 and above in Bangladesh.
18+ only. Gambling involves financial risk. Please play responsibly.